“I just wanted to do a good job.
I wanted to make sure my customers felt good about their products,” she said.
“I want them to be able to say they have confidence in the product and not have to worry about it.
I want them not to feel like they have to change anything or it’ll cause them problems.”
A spokesperson for the Australian Pet Product Association said its members supported a fair and honest investigation into the claim.
“The ANPAA is disappointed with the findings of the Consumer Product Safety Commission’s investigation and is urging all pet products companies to comply with the requirements of the Australian Consumer Law and Australian Consumer Guarantees Act,” they said.
“Pet food companies are required to make claims on the packaging and labels of pet food that are clearly truthful and accurate.”
The ANPCA also recommended that companies not be able sell pet food with misleading claims that are misleading for people to believe, such as “organic pet food” or “natural pet food”.
“These claims are misleading to consumers because they mislead them into believing that pet food has been grown without pesticides, fertilisers, or antibiotics,” the organisation said.